After receiving the loan application, a personal manager will review the contents of the file. When the manager considers that your credit application is complete, he or she will contact you to arrange an appointment. It is also possible that the personal manager will request additional information.
The personal manager, under normal circumstances, will contact you within ten business days. If an interview is scheduled, the personal manager will meet you at your workplace for a full interview (if that is not possible, a video call will be arranged.) If you are married or living as a couple, it is important that your partner is also present during this interview.